Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 2024

1. Introduction

TAQA Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request information about our products or services
  • Subscribe to our newsletter
  • Apply for employment opportunities
  • Communicate with us via email or phone

This information may include:

  • Name and job title
  • Company name
  • Email address
  • Phone number
  • Mailing address
  • Project requirements and specifications

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process and fulfill service requests
  • Send you technical notices and updates
  • Communicate about products, services, and industry news
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website and providing services
  • Business Partners: Trusted partners with whom we collaborate on projects, with your consent
  • Legal Requirements: When required by law or to protect our rights and safety

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

TAQA Services

Email: contact@taqa-services.com

Phone: +213 XX XX XX XX

Address: Hassi Messaoud, Ouargla, Algeria